Online cognitive behavioural therapy for anxiety, depression, stress, and more. Delivered by licensed therapists through secure video sessions.
About Us
TeleCBT.ca is a Canadian online counseling service that specializes in the use of cognitive behavior therapy (CBT).
CBT is by far the most scientifically proven form of psychotherapy. Constant refinements, based on thousands of clinical trials (including many current, ongoing trials), have made CBT the “gold standard” in counseling.
If you’ve been looking for a more positive approach to life & its challenges, you owe it to yourself to try CBT.
Our Key Benefits
TeleCBT gives you the distinct advantage of ultra-convenient, high-quality CBT. As a TeleCBT client, you can connect with your personal CBT counselor from the comfort & privacy of your home or office — or anywhere you wish (within Ontario).
Convenient
With recent advances in online and mobile technologies, truly convenient counseling is now a reality. You can connect with TeleCBT’s therapists on a smartphone, tablet or laptop.
You can do it at a time that works for you. And you can do it in comfort – from your own home, at your office, or anywhere you choose (within Ontario).
Professional
All TeleCBT therapists are trained in CBT and are registered by their respective provincial regulatory bodies and must adhere to their privacy and security regulations.
Safe
TeleCBT software complies with the Personal Health Information Protection Act (PHIPA), the Personal Information Protection and Electronic Documents Act (PIPEDA), and all equivalent personal health information protection legislation in Canada.
Your Time Matters
With TeleCBT, you aren’t wasting time getting to and from appointments, nor are you ever awkwardly waiting around in a therapist’s reception room.
Effective
Research shows that online counseling can be highly effective. In fact, it can be even more effective than face-to-face counseling, because many people find it a more comfortable experience.
Economical
TeleCBT therapists have much lower overhead than “brick & mortar” therapists, and they pass those savings on to you.
Anonymous
TeleCBT enables you to receive the help you need with anonymity. Many people feel vulnerable meeting a therapist face-to-face in an office setting.
Get Started
(fax)
Our Administrative team will contact you to book
Once the intake form is completed you will have your intake appointment to determine if CBT is suitable for you.
Once we've determined that CBT is suitable for you, you will be placed on our waitlist and notified when we have an opening.
Once an appointment opens up we will notify you of the date and time.
With the guidance of a psychotherapist/psychologist select the service that is right for you.
Once your service is selected pick from our licensed therapists that specialize in that service.
Pick an date and time in your chosen therapist's schedule that works with your schedule.
Submit your payment details.
You will receive an automated confirmation of your meeting date and time.
FAQs
YES. TeleCBT is in compliance with the Personal Health Information Protection Act, 2004 (PHIPA) and the Personal Information Protection and Electronic Documents Act (PIPEDA). TeleCBT counselors are experienced healthcare professionals registered/licensed with their provincial regulatory body and adhere to their privacy requirements. For more information about our platform privacy policy, click here.
TeleCBT can be used to treat a variety of mental health conditions, including:
TeleCBT accepts Visa, MasterCard and American Express.
YES, many insurance companies do cover the costs of TeleCBT. Please contact your insurance company to verify coverage. It is not the responsibility of your counselor to verify coverage.
YES. In many cases, online CBT is at least as effective as face-to-face CBT. It can be even more effective, since it is more convenient, and it does not require travel time. In addition, it is much more accessible for people with mobility difficulties or living in remote areas.
OHIP patients will be required to attend one in person appointment with their doctor.
Our 4 main office locations are in;
Additional office locations are available on a case by case basis.
For private therapy, simply click Book Now and choose an appointment time which works for you. You will receive an email confirming your appointment, and with instructions to register your account.
We recommend that you download the TeleCBT desktop or smartphone app. Apps can be downloaded from the App Store or Google Play by searching “TeleCBT” and can be used on any iOS or Android device.
You must create an account on a web browser to get started. To do so, please click Visit your Account in any of the e-mails you have received and follow the prompts on screen. Up to 10min before your scheduled appointment, you will be prompted to click “Join Call.”
If your referral was made by your family doctor, our centralized intake will match you with one of our therapist. If you would like to make a self-referral, you are welcome to choose your own therapists.
Yes, absolutely. Continuity is very important! Once you have been assigned a therapist, you will work together to develop and execute a treatment plan.
If you have any concerns about your counselor, we recommend that you first bring this up with your counselor. If you do not feel comfortable speaking to your counselor about your concerns, or if you have decided you would definitely want a switch, then email info@telecbt.ca. We will then work with you to find a counselor who will better suit your needs.
TeleCBT provides video, talk and chat counseling. If you choose video counseling, you will require a computer or mobile device with a webcam. TeleCBT is available for iOS, Android, Windows and Mac. Talk counseling is available on any phone or mobile device.
Yes, our administrative staff will be able to walk you through the set up process. Once you download our app or install the software on your desktop, it is very easy to log back in to meet with your therapist.
You and your counselor will discuss your optimum treatment duration.
To book a private therapy appointment, please click the button below.
To access our OHIP covered therapy – we now require patients to have a referral faxed to us from their family doctor. The referral form can be found on our homepage in the orange banner.
Yes – some of our doctors are able to see patients under 18 years old.
To inquire, please email info@telecbt.ca
No. Your counselor will not prescribe medication. Please discuss any medication requirements with your family physician.
Please have your family doctor fill out a referral package on your behalf and have them fax it to us directly. Referral Form
Please email us at info@telecbt.ca or call us at (416) 777-9933.
There are important exceptions to confidentiality, conditions under which information may be released with or without your consent. These exceptions are as follows:
1. If I believe that you may be a danger to yourself or others
2. If you provide information that gives me reason to believe that a child is being abused, has been abused, or is at risk of being abused either physically or sexually. By law such information must be reported to the Children’s Aid Society
3. If you are involved in court proceedings, the court could subpoena your records, in which case I would be required to provide them.
4. If you were to tell me that had been sexually abused by a regulated health professional, under Bill 100 (1993), all regulated health professionals must report to the appropriate regulatory body, the sexual abuse of a patient or client by another health professional.
5. If there is a concern about your fitness to drive.
Cancellations must be made 48 hours prior to the scheduled appointment. Late cancelations (less than 48 hours) or no-shows are charged at $110.00.
